What This FAQ Covers and How to Use It
This page answers the specific questions that come up most often when you open an account, move money, or need to reach our support team. Each section below targets one real scenario — not a broad platform pitch. If you want to know how a GCash deposit gets confirmed, how to link your Maya wallet, or why an InstaPay transfer might show
a pending status, you will find the process explained step by step here. We have also included answers on account verification, how to recover access if you forget your login, and what to do if a game session ends unexpectedly. Players in Cagayan de Oro and everywhere else in the Philippines can use this page as a quick reference before reaching out
to live chat. Availability depends on local law and applies only to eligible players. If your question is not answered here, our support team is reachable directly through the contact options listed below.
- GCash
- Maya
- InstaPay